Terms of Service
Effective 15 June 2026.
These Terms of Service ("Terms") are a binding agreement between you and the business operating Disclosed ("Disclosed", "we", "us", "our"). They govern your access to and use of the Disclosed website, dashboard, embeddable widget, headless SDK, evidence records, compliance packs, and related services (together, the "Service"). By creating an account, installing the widget or SDK, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.
The Service is provided for business and professional use only. It is not directed to consumers acting outside their trade, business, craft or profession, and you represent that you are using it for business purposes.
1. What Disclosed is — and is not
Disclosed is a software tool. It helps you render AI-disclosure notices on your own websites and applications and keeps a tamper-evident record that a disclosure was shown. That is the whole of what we provide.
Disclosed does not provide legal advice and is not a law firm. Nothing in the
Service — including dashboard guidance, the /check checker, /learn articles,
compliance packs, generated text, or support communications — is legal advice,
and your use of the Service does not create a lawyer-client, advisory, or any
other professional relationship.
Disclosed does not guarantee or ensure your legal compliance. Whether any disclosure you deploy satisfies the EU AI Act (including Article 50), or any US state law or other regulation, depends on facts we do not control: how you configure, place, time, and maintain the disclosure; the nature of your AI system; your jurisdiction; and how the law is interpreted and enforced. The Service is only a tool to assist you in meeting obligations for which you are and remain solely responsible.
Responsibility under the AI Act attaches to you as the provider and/or deployer of your own AI system as a matter of fact and law; it cannot be transferred to us by contract, and we do not assume it. You are solely responsible for determining your own role and obligations and for meeting them.
2. Accounts
Account creation and sign-in are handled through our identity provider. You must provide accurate information, keep your credentials secure, and are responsible for all activity under your account and organisation. You must be authorised to bind the organisation on whose behalf you use the Service. Notify us promptly of any unauthorised use.
3. Plans, trials and compliance packs
We offer subscription plans, a time-limited free trial, and a one-time compliance pack, as described on our pricing page. Trials convert to no plan (not a paid plan) unless you subscribe; when a plan ends, installed widgets keep disclosing, but paid features and new chatbot creation may be paused. Plan limits, features, and disclosure-volume allowances are part of these Terms by reference to the pricing page in effect when you purchase.
4. Payments, billing and refunds
Purchases are processed by Polar as our Merchant of Record. Polar is the seller of record for your transaction. Billing, payment, applicable taxes, invoices, refunds, cancellations, chargebacks, and any statutory right of withdrawal are handled by Polar and governed by Polar's terms and refund policy, which apply to your purchase in addition to these Terms. We do not store your full payment-card details. Where Polar's terms and these Terms conflict on payment, tax, or refund matters, Polar's terms control for those matters. Subscriptions renew automatically until cancelled; you can cancel as described in your dashboard or Polar's customer portal.
5. Your responsibilities and acceptable use
You are responsible for:
- Correct deployment. Installing the widget or SDK on the right pages, and configuring language(s), placement, timing, persistence, and acknowledgement so the disclosure actually appears to your users as your obligations require.
- Lawful, accurate use. Using the Service only for lawful purposes, with accurate configuration and account information, and obtaining any consents or notices your own deployment requires.
- Your content and data. Everything you submit, configure, or display through the Service, and ensuring you have the rights to do so.
- Not undermining the disclosure. You must not remove, obscure, falsify, or disable disclosures except through configuration options your plan provides (for example, branding removal where included), and you must not present a disclosure you know to be inaccurate.
You must not misuse the Service, including by: probing, scanning, or breaching security; interfering with or overloading the Service; reverse-engineering except as permitted by law; reselling or providing the Service to third parties except as expressly allowed by your plan; or using it to violate any law or third-party right.
6. Disclosure records and evidence
The Service can generate a tamper-evident, hash-chained log of disclosure events and export reports and compliance packs. These records are provided as a tool and as-is. Their evidentiary weight and whether they satisfy any particular legal or audit requirement depend on your deployment and your jurisdiction. You are responsible for verifying record integrity (tools to do so are provided) and for retaining your own copies. We do not warrant that any record will be accepted by any regulator, court, or counterparty.
7. Intellectual property; your data
We and our licensors own the Service, including all software, the widget, the SDK, designs, and content (excluding your data and content). We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service during your subscription, solely for your internal business purposes and subject to these Terms.
You keep all rights in your data and content. You grant us the rights needed to host, process, and display it to operate the Service, and to handle personal data as described in our Privacy Policy and Data Processing Agreement. If you send us feedback or suggestions, we may use them without restriction or obligation to you.
8. Third-party services
The Service relies on third parties, including identity, hosting, database, analytics, and payment providers (see the Privacy Policy and DPA for the current list). We are not responsible for third-party services, and their own terms may apply to you. Their availability or acts are outside our control.
9. Term, suspension and termination
These Terms apply while you use the Service. You may stop using it and cancel at any time. We may suspend or terminate access if you breach these Terms, fail to pay, or use the Service in a way that risks harm to us, other users, or third parties, or as required by law. On termination, your right to use the Service ends; sections that by their nature should survive (including 1, 6, 7, 10, 11, 12, and 14) survive.
10. Disclaimer of warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS, AND WITHOUT WARRANTY OF ANY KIND. To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising from course of dealing or trade usage.
Without limiting the above, we do not warrant that the Service will make you, or keep you, compliant with the EU AI Act or any other law; that disclosures, records, packs, or legal information are accurate, complete, current, or fit for your purpose; or that the Service will be uninterrupted, timely, secure, or error-free, or that data will not be lost or corrupted. Any material obtained through the Service is used at your own discretion and risk. No advice or information obtained from us creates any warranty not expressly stated here.
11. Limitation of liability
Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or any other liability to the extent it cannot be excluded under applicable law (including a data subject's statutory rights under data-protection law). The remainder of this section applies to the fullest extent the law allows.
Excluded losses. We will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, anticipated savings, goodwill, or reputation, or for any loss or corruption of data, in each case however arising, even if advised of the possibility.
Your own regulatory fines. You are solely responsible for your own compliance and for any fine, penalty, or sanction imposed on you by any regulator or authority (including under the AI Act). We are not liable for, and you will not seek to recover from us, any such fine, penalty, or sanction, whether characterised as a direct or an indirect loss.
Aggregate cap. Subject to the first paragraph of this section, our total aggregate liability arising out of or relating to the Service and these Terms will not exceed the greater of (a) the total fees you paid to us for the Service in the twelve (12) months before the event giving rise to the liability, or (b) EUR 100.
These limitations apply to all claims, whether in contract, tort (including negligence), statute, or otherwise, and reflect a reasonable allocation of risk that is reflected in the pricing of the Service. If any part of this section is held unenforceable, it will be severed and the remaining limitations will continue to apply to the fullest extent permitted.
12. Indemnification
You will defend, indemnify, and hold harmless Disclosed and its operators from and against any claims, damages, liabilities, losses, and reasonable expenses (including legal fees) arising out of or related to: (a) your content, data, or configuration; (b) your deployment, placement, timing, or maintenance of disclosures, or your failure to deploy them; (c) your use of the Service in breach of these Terms or any law, or in violation of any third-party right; (d) your own compliance failures, including any regulatory investigation, enforcement action, fine, or penalty relating to your AI systems or your obligations; and (e) your failure to obtain required consents or to provide required notices.
13. Changes
We may change the Service and these Terms. If we make a material change to the Terms, we will give reasonable notice (for example, by posting an updated effective date and, where appropriate, notifying you). Changes are not retroactive. Your continued use after changes take effect means you accept them; if you do not agree, stop using the Service.
14. Governing law and disputes
These Terms, and any dispute arising out of or in connection with them or the Service, are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, without regard to conflict-of-laws rules. This does not deprive you of the protection of any mandatory consumer-law rights of your local jurisdiction where those apply and cannot be excluded.
15. General
These Terms (with the Privacy Policy, DPA, and the pricing page) are the entire agreement between you and us about the Service and supersede prior agreements on its subject. If any provision is held unenforceable, the rest remains in effect and the unenforceable provision is limited to the minimum extent necessary. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delay or failure caused by events beyond its reasonable control. Notices to you may be given through the Service or by email; notices to us should be sent to the contact below.
16. Contact
Questions about these Terms: legal@disclosed.sh.
Disclosed provides compliance tooling and records; this document is not legal advice. Review it with your own counsel before relying on it.